You have the possibility
- to request your findings by telephone (+43 1 599 37 8426)
- Receive a notification by SMS if there is a positive or inconclusive test result.
- receive your findings in a personal conversation from one of our counsellors
At your test appointment, you choose one of these options.
View results in April 2026
With your ID number and password (you will receive both at your test appointment) you can call up your results after 1 week:
Findings query by telephone
über +43 1 59937- 8426
Zeiten: Montag bis Freitag 12:00 bis 13:00 Uhr
Persönliche Befundabfragen in der Aids Hilfe Wien
Zeiten: Montag bis Freitag 10:00 bis 14:00 Uhr
SMS-Service
After 1 week, you will receive a text message
- there is a positive or inconclusive result
- you have had a hepatitis B titer test and the vaccination needs to be refreshed immediately or in the next year.
After 1 week, you will receive a text message
- all findings are negative
- you have had a hepatitis B titer test and the vaccination needs to be refreshed immediately or in the next year.
The SMS notification does not contain any information about the test result, but prompts you to call for the results.
When choosing SMS notification service, please consider if it is convenient for you that you do not receive SMS if all findings are negative.
If you would like to have a printout of your results after you have called us, you can pick them up at the Aids Hilfe Wien:
Monday, Wednesday, Thursday 10.00 a.m. to 6.30 p.m.
Tuesday 10.00 a.m. to 2.30 p.m.
Friday 10.00 a.m. to 5.30 p.m.